How it works

Orders accepted with a minimum amount of 500HKD, excludes shipping charges.

Delivery service is provided to Hong Kong island and Kowloon. Deliveries to New Territories available on Wednesdays.

Shipping costs will apply, and will be added at checkout. 

All orders over HKD 800 value are free of charge exc. New Territories.

All orders submitted by 2pm will be delivered next day. Orders submitted after 2pm will be delivered on the day after next.

Once your order has been placed you will receive an order confirmation email. Delivery details will be provided in your confirmation email.

Please ensure all details on your order are correct before confirming your checkout. In particular, we recommend double-checking your email address, delivery address and the acceptance, and accuracy of promotional codes.

However, if you still change your mind orders can be changed up to 1 hour before cut off time. This means by 1pm daily.

Unfortunately, cancellation is not possible to be done through the website. If any issue with your order please contact our customer service representative at +852 53484026

Once our order has been dispatched you will receive an email. All our orders should be received before 6pm.
If unforeseen events will cause your order to be delayed, we will call you. On the day of delivery, feel free to call us at +852 53484026 for immediate assistance.

We want to improve!
Please feel free to drop your suggestions to our email: info@edenshk.com